Clarification on Security Updates for Sunset Products
Hello Cityworks Team,
Thank you for the recent communication outlining the updated product support stages. I understand that products in the Sunsetting phase will no longer receive enhancements or bug fixes, but will still be eligible for standard technical support.
Could you please confirm whether critical security updates will continue to be provided for products in the Sunsetting phase? We are evaluating our upgrade timelines and need to fully understand the risk exposure associated with remaining on these versions during our transition planning.
Appreciate your clarification.
